1bd Privacy Policy

Last Updated: January 2026

Welcome to 1bd, Bangladesh's trusted online gaming platform. At 1bd, we are firmly committed to protecting the privacy of every player who visits or registers on our platform. This Privacy Policy sets out how we collect, use, store, and share your personal information when you use our website at 1bd.bar, including our casino games, cricket betting, slots, live dealer tables, and all associated services.

By accessing or using 1bd's services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and throughout Bangladesh.

1. Information We Collect

When you register an account, interact with our platform, or contact our support team, 1bd collects the following categories of personal information:

• Identity information: full name, date of birth, gender, and a copy of government-issued identification documents for age and identity verification purposes.
• Contact information: email address, phone number, and residential address including city and postal code (e.g., Dhaka 1212, Chittagong 4000).
• Financial information: deposit and withdrawal transaction records, preferred payment methods (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank), and transaction amounts in BDT.
• Technical information: IP address, device type, operating system, browser type, session duration, pages visited, clickstream data, and geolocation data.
• Gaming activity: game preferences, betting history, bonus usage, wagering patterns, and support ticket interactions.

2. How We Use Your Information

The personal information collected by 1bd is used strictly for the following purposes. We do not use your data in any way that is inconsistent with the purposes set out below:

• Account creation and management: to verify your identity, create your player account, manage your profile, and authenticate your login sessions.
• Transaction processing: to facilitate deposits in BDT via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels, and to process withdrawals promptly and accurately.
• Customer support: to respond to enquiries, resolve disputes, process complaints, and provide assistance through our support channels.
• Platform improvement: to analyse usage patterns, identify technical issues, develop new features, and enhance the overall gaming experience on 1bd.
• Legal and regulatory compliance: to meet our obligations under applicable laws, to conduct anti-money laundering (AML) checks, and to respond to lawful requests from competent authorities.
• Marketing communications: to send you promotional offers, bonus announcements, and gaming updates — but only where you have given explicit consent. You may withdraw consent at any time.

3. Legal Basis for Processing

1bd processes your personal data on the following legal bases, in accordance with applicable data protection principles:

• Contractual necessity: processing is required to fulfil our contractual obligations to you as a registered player on the 1bd platform.
• Legal obligation: certain processing activities are required by applicable law, including identity verification (KYC) and anti-money laundering (AML) compliance.
• Legitimate interests: we may process data where it is in our legitimate interests to do so, such as for fraud prevention, platform security, and service optimisation, provided those interests are not overridden by your rights.
• Consent: for marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without penalty.

4. Payment Data & Financial Information

All financial transactions on 1bd are processed in Bangladeshi Taka (BDT) and are protected by SSL encryption. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, or Islami Bank, the transaction data is handled by our trusted payment processing partners under strict confidentiality agreements.

We do not store full card numbers or mobile banking PINs on our servers. Payment credentials are tokenised and processed by our payment partners in accordance with industry security standards. Transaction records are retained for the period required by applicable financial regulations.

5. Cookies & Tracking Technologies

1bd uses cookies and similar tracking technologies to ensure that our platform functions correctly, to remember your preferences, and to gather analytical data that helps us improve our service. The following types of cookies may be used on 1bd.bar:

Essential Cookies

These are strictly necessary for the website to function. They enable core features such as session management, account authentication, and security. You cannot opt out of essential cookies as the site cannot function without them.

Analytical Cookies

These help us understand how players interact with 1bd by collecting aggregated, anonymised data on page visits, session durations, and game preferences. This information is used solely to improve platform performance and user experience.

Preference Cookies

These allow 1bd to remember your settings and preferences — such as your language selection and notification preferences — so that you do not need to reconfigure them on each visit.

6. Data Sharing & Disclosure

1bd does not sell, rent, or trade your personal information to third parties for marketing purposes. We may, however, share your data in the following limited and controlled circumstances:

• Service providers: trusted third-party vendors who assist us in operating the platform, including payment processors (bKash, Nagad, Rocket), hosting providers, customer support tools, and fraud detection services. These parties are bound by confidentiality agreements and may only use your data as instructed by 1bd.
• Legal and regulatory authorities: where required by law, court order, or regulatory mandate, we may disclose personal data to relevant government bodies or law enforcement agencies operating in Bangladesh.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 1bd's business, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this policy.
• Safety and fraud prevention: where we reasonably believe that disclosure is necessary to prevent fraud, protect the safety of our users, or enforce our Terms & Conditions.

All third-party partners who handle your personal data on behalf of 1bd are required to implement adequate technical and organisational security measures and are prohibited from using your data for their own purposes.

7. Data Retention

1bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods vary depending on the type of data and the applicable regulatory requirements.

When your personal data is no longer required, we will securely delete or anonymise it in a manner that prevents reconstruction. If you close your 1bd account, we may retain certain data for up to five years to comply with AML regulations and to resolve any outstanding disputes.

8. Your Rights

As a user of 1bd, you have the following rights regarding your personal data. You may exercise any of these rights by contacting us at [email protected]:

• Right of access: you have the right to request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to rectification: you have the right to request that we correct any inaccurate or incomplete personal data we hold about you without undue delay.
• Right to erasure: in certain circumstances, you have the right to request that we delete your personal data, also known as the 'right to be forgotten'.
• Right to restriction: you have the right to request that we restrict the processing of your personal data in certain circumstances, for example while we investigate a complaint.
• Right to data portability: where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

We will respond to all legitimate requests within 30 days. In certain cases, we may need to verify your identity before processing your request. If you are unsatisfied with our response, you have the right to escalate your complaint to the relevant data protection authority.

9. Security Measures

1bd implements robust technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes 256-bit SSL encryption for all data in transit, secure server environments with restricted access controls, regular security audits and vulnerability assessments, and multi-factor authentication for account access.

While we strive to maintain the highest practicable standards of data security, no method of transmission over the internet or method of electronic storage is 100% secure. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you promptly in accordance with applicable law.

10. Children and Age Restrictions

1bd is strictly an adults-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data from our systems. If you believe that a minor has registered on 1bd, please contact us immediately at [email protected].

11. Third-Party Links

Our platform may contain references to game providers and software partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we work closely with these trusted partners, 1bd is not responsible for the privacy practices of any third-party websites or services that may be referenced in the course of using our platform. We encourage you to review the privacy policies of any third-party service provider before sharing your personal information with them.

12. Changes to This Privacy Policy

1bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or via a prominent notice on our platform.

Your continued use of 1bd following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We recommend that you review this page periodically to stay informed of how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 1bd handles your personal data, please do not hesitate to get in touch with our dedicated support team. We are available 24/7 to assist players across Bangladesh.

Email: [email protected] — Our support team will respond to all data protection enquiries within 2 business days (Bangladesh Standard Time, UTC+6).